AlarisPro Security Commitment

Updated May 14, 2024
 
Organizational Security

• Information Security Program
• We have an Information Security Program in place that is communicated throughout the organization. Our Information Security Program follows the criteria set forth by the SOC 2 Framework. SOC 2 is a widely known information security auditing procedure created by the American Institute of Certified Public Accountants. 
• Third-Party Audits
• Our organization undergoes independent third-party assessments to test our security and compliance controls.
• Roles and Responsibilities
• Roles and responsibilities related to our Information Security Program and the protection of our customer data is well defined and documented. Our team members are required to review and accept all security policies.
• Security Awareness Training
• Our team members are required to go through employee security awareness training covering industry standard practices and information security topics such as phishing and password management.
• Confidentiality
• All team members are required to sign and adhere to an industry standard confidentiality agreement prior to their first day of work.
• Background Checks
• We perform background checks on all new team members in accordance with local laws. 

Cloud Security

• Cloud Infrastructure Security
• Our services are hosted with Amazon Web Services (AWS). They employ a robust security program with multiple certifications. For more information on our provider’s security processes, please visit AWS Security.
• Data Hosting Security
• All of our data is hosted on Amazon Web Services (AWS) databases. These databases are all located in the [United States]. Please reference the above vendor specific documentation linked above for more information.
• Encryption
• All data is encrypted at rest and in transit.
• Vulnerability Scanning 
• We perform vulnerability scanning and actively monitor for threats.
• Logging and Monitoring
• We actively monitor and log various cloud services.
• Business Continuity and Disaster Recovery
• We use our data hosting provider’s backup services to reduce any risk of data loss in the event of a hardware failure.

• Incident Response
• We have a process for handling information security events which includes escalation procedures, rapid mitigation, and communication.

Access Security

• Permissions and Authentication
• Access to cloud infrastructure and other sensitive tools are limited to authorized employees who require it for their role. 
• We have multi-factor authentication (MFA) and strong password policies to ensure access to cloud services are protected.
• Least Privilege Access Control
• We follow the principle of least privilege with respect to identity and access management.
• Quarterly Access Reviews
• We perform quarterly access reviews of all team members with access to sensitive systems.
• Password Requirements
• All team members are required to adhere to a minimum set of password requirements and complexity for access.

Vendor and Risk Management

• Risk Assessments
• We undergo periodic risk assessments to identify any potential threats, including considerations for fraud. 
• Vendor Risk Management
• Vendor risk is determined, and the appropriate vendor reviews are performed prior to authorizing a new vendor.

Contact Us
If you have any questions, comments, or concerns or if you wish to report a potential security issue, please contact compliance@alarispro.com.